We have posted on this blog about feedback this year already, but I have been thinking a lot lately about what counts as useful feedback and what kinds of feedback constrain rather than enable a writer’s further engagement with their own writing. So, I thought a less ‘academic’ take on feedback might be useful.
I am a student, too, as readers of this blog will know, so I am currently getting and reading and working with a lot of feedback from my supervisor, and while some of the comments are tough because of all the extra thinking they ask me to do, all of them are actually helpful. But more than that, they encourage me to go deeper in terms of my engagement with and thinking about my own writing. They ask me to rethink things I have written; to question connections between parts of the text that I may have said are there but are not clear to the reader; to make links clearer and to edit out repetitive or vague comments that add little to my text or make it less coherent. They ask me to think, and to question and to challenge myself as a writer to grow and learn from errors and missteps. This kind of feedback, I think, is ideal. Writers only become more capable and more confident as they write, and they need to know what their readers think, and where the writing makes sense and where it does not. Further, if there are errors and missteps they need advice on how to correct these and get the writing onto the right path.
Feedback, then, needs to do two things: encourage further engagement between the writer and their writing, and offer useful advice on how to make that engagement constructive. Feedback that just tells you things are wrong, or vague or irrelevant is at best unhelpful and at worst demotivating, especially when no advice is given on what you could do differently to meet the reader or marker’s standards. It discourages students from doing more thinking, and reading and writing. It constrains further learning and growth. But this constructive, helpful and engaging feedback is not easy to give, and it can take time. It requires the reader to read carefully, and to step into the role of a critical friend, rather than just an assessor. The reader needs to think about what the writer has tried to achieve, and comment both on what has worked well, and also what has not. Rather than simply pointing out mistakes the reader needs to engage the writer, asking questions that will guide their thinking (‘could this paragraph make more sense if it came before the previous one rather than after? Think about the ideas you are linking together here’). The reader needs to offer advice that gives the writer choices (‘I would cut this section out because you have made this point already in the first part of the chapter. Maybe you could blend the best pieces of each section together to make one strong section earlier on’). The reader needs to encourage the writer realistically, so that hey know where they are in terms of the standards set and also what they still need to do to reach them (‘This is a good start, and the introduction and conclusion are well-written. However, parts of your argument are not well supported by evidence from the readings, so you will need to revise these, supporting your claims with relevant information where needed’).
The reality, often, is that when we hand in a piece of work we really want to be finished with it because we always have something else to move on to. Feedback, however, and the revisions that it asks for, are a necessary part of writing, whether you are writing an essay, a thesis or a novel. Mediating feedback by talking to students about it and explaining your own thinking as their reader is one way of foregrounding the role feedback plays in the writing process, and the fact that writing is a process and not just a product. Making time and finding creative ways of giving this kind of feedback can pay dividends in getting students, slowly, to learn how to read feedback, think about it and revise their writing. There are many different ‘tools’ you can use, like getting students to work out assignment criteria with you and give guided peer feedback, or getting students to submit essays on Google Drive and doing oral feedback as you read their essays. Whatever the tool, and however much feedback you give or however often, a guiding principle should be that it gets the writer to a next step in their writing process, and facilitates their own further engagement with their writing.